Exam Voucher Help & FAQ

Use this guide to choose, receive, and redeem a CompTIA exam voucher from MKA USA Store.

Choosing your voucher

Which certifications are available?

We offer voucher options for CompTIA A+, Network+, Security+, CySA+, and Linux+. Confirm the exam code shown on the product page before ordering.

What is the difference between a standard voucher and retake assurance?

A standard voucher covers one eligible exam attempt. A voucher with retake assurance includes an initial eligible attempt and a retake option subject to the product terms. Compare standard exam vouchers with retake assurance options.

Delivery and redemption

How is my voucher delivered?

Exam vouchers are digital products. Review the delivery window on the specific product page before purchasing, then check the email address used at checkout for fulfillment messages.

How do I redeem my voucher?

Follow the redemption instructions delivered with your order and schedule through the authorized CompTIA testing process. Contact us with your order number if you need help locating the instructions.

Validity and restrictions

How long is a voucher valid?

Voucher validity is typically 12 months from purchase unless the product page states otherwise. You must register for and take the exam before the voucher expires. Certification retirement dates can supersede voucher expiration dates.

Are vouchers region restricted?

Yes. CompTIA vouchers can be restricted by country and currency. Confirm that the voucher is eligible for your testing location before purchasing.

Can I return or resell a voucher?

Voucher products are non-refundable and non-returnable. They cannot be redeemed for cash or credit and may not be resold. Review all product details before checkout.

Need order help?

Use our contact form. Include your order number, certification, and exam code, but never send passwords, payment card details, or voucher codes.